Mahogany furniture not only shows the owner's taste, but also has a certain value preservation function. In a brand-new building, a set of such furniture is gradually becoming the fashion pursuit of many successful people. However, Mr. Zhou, who lives in Yangxin County, has recently become mad at the furniture.
Mr. Zhou, who lives in a certain district of Yangxin, has a special liking for Ming-style mahogany furniture on the market. He recently traveled to Jinan to see a three-piece combination of two coffee tables with two chairs, so he paid 100 yuan to entrust a logistics. The company consigned this group of mahogany furniture worth 16,000 yuan back to Yangxin. Unexpectedly, when Yangxin opened the package and picked up the goods on the spot, he found the original exquisite and beautiful mahogany chair, one of which broke a leg. Mr. Zhou immediately requested compensation from the logistics company. The logistics company stated that it could only compensate Mr. Zhou for three times the freight according to the relevant industry regulations, namely RMB 300. On July 30, Mr. Zhou, who was very annoyed, came to the Yangxin County Consumers Association for help.
After receiving the complaint, the staff of the Consumer Association immediately sent a person to the scene to investigate the situation. The investigation was true. After the Consumers’ staff repeatedly used the “Consumer Rights Protection Law†and the “Regulations on the Protection of Consumer Rights and Interests in Shandong Province†to educate the logistics company, the logistics company finally changed its attitude. After exempting the logistics fee, the compensation week Mr. RMB 3,000 yuan, the dispute has been resolved satisfactorily.
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