Beijing Business News (Reporter Sun Yixiang Shi Feiyue) On February 6th, an iPhone 6 Plus of a female user in Palm Harbor, Florida, exploded during charging. Apple has now begun investigating the cause of the accident. This is not the first time a security incident has occurred on an Apple phone.
The woman said that she put the iPhone in the bed and charged before going to bed. She woke up at 3 in the morning to see the phone igniting, surrounded by soot, and the pillowcase cover curtains were smoking. At that time, her husband immediately extinguished the flame. Fortunately, it was not brewed. In a big disaster. The woman's neighbor also experienced the same thing, and his iPhone 6 Plus also caught fire. The difference is that his cell phone is placed next to the bed before the fire, and is not charging.
An Apple spokesperson said the company is investigating the cause of the accident and replacing the new iPhone 6 Plus for the woman for free, and refunding the credit card at full price.
According to industry insiders, in fact, all lithium batteries have the risk of “hot runawayâ€, and the market's pursuit of lightweight and functional phones has forced manufacturers to sacrifice safer designs.
Both the iPhone 6 and the 6 Plus have had too many fires, and it is not only when the phone is charging that it will suddenly catch fire. Apple did not recall the phone, but chose to deal with the fire one by one.
Following the Samsung Note 7 bombing, Apple also fell into an explosion at the end of last year, and many consumers complained to consumer associations. The iPhone 7 that was released last year also has problems. Earlier, a woman named Fan said that after the iPhone 7 Plus was on sale, she ordered an iPhone 7 Plus with a value of 7188 yuan and 128GB on the official website of Apple on October 16 last year. When she started using it, she found that the sound of the iPhone 7 Plus was abnormal. Ms. Fan complained that after Apple’s sale, the other party has not responded. Apple’s official customer service said that they have not received any similar complaints.
Hu Gang, an expert from the China Consumers Association Lawyers Group, told the Beijing Business Daily that if consumers encounter such a thing, they should not only pin their hopes on the manufacturer, they should keep the mobile phone in good condition, and then organize the whole process of the product accident into a simple and clear one. The materials, attached pictures or videos, to the local industrial and commercial authorities, consumer rights protection organizations, quality supervision bureaus and the Ministry of Industry and Information Technology at the same time complaints, in addition, consumers can also send an electronic report of the accident to the AQSIQ Defect Management Center, request Process it.
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